Contact UsTalk to the Data and AI team.
Questions about any of the University's AI tools? Send us a note or book time with us, whichever suits you.
Get in touchTwo ways to reach us
Both go to the same team — the group that supports AI tools for students, faculty and staff across Syracuse University.
Email the Data and AI team
Ask a question, request access to a tool, or report a problem. Email reaches the whole team, so you get an answer even when one of us is away.
aihelp@syr.edu →Schedule online
Book a one-on-one session with a member of the team — a walk-through of a tool, help getting started, or a conversation about using AI in your work.
Pick a time → (opens in a new tab)General IT helpITS Service Center
For anything outside AI — accounts, hardware, software and the rest — Information Technology Services runs the front door for the whole University.
Come build with usThe team putting AI in everyone's hands
We're a team of educators, architects, engineers, and business intelligence developers doing the careful work of bringing AI and data to Syracuse. We welcome students who want hands-on experience building it with us.
AI EngineerAaron Starr
Assistant Vice President Data and AIAndrew Joncas
BI DeveloperAqib Waraich
AI Data EngineerChris Fox
BI DeveloperJohn Weldin
StudentJulian Luis Hernandez
AI EngineerKartik Krishnakumar
StudentRobert Aditya Dube
Data AnalystRuby Liu
Senior Director and ArchitectRyan Elstad
StudentShahaan Zia Khan
Senior Project ManagerSusan Watts
Associate Director Data EngineeringTom Haskell
BI DeveloperYan Yuan
Looking for something specific?
Guides, tutorials and responsible-AI guidance are all collected on the Resources page.